Everything you need to get productive on VikadLearn.
Guides for learners, teams, and instructors — plus quick answers to the questions we hear the most. Still stuck? Email Vikadminingsolutions@gmail.com.
Create an account, enrol in your first Surpac or Micromine course, and download the sample datasets before you start.
Create a learner accountBuy corporate seats for your planning, geology, or survey team. Assign courses, track progress, and pull completion reports.
Explore team plansApply to host your courses on VikadLearn. Vetted instructors keep control of their content and earn on every enrolment.
Teach on VikadLearnHow enrolment, lesson flow, and completion criteria work across every course on the platform.
Dynamic watermarking, player deterrents, and what instructors and learners should know about our DRM approach.
Every VikadLearn certificate carries a unique code. Employers can verify authenticity in seconds.
Accepted payment methods (Mobile Money, Visa, Mastercard), invoicing for teams, and our refund window.
Quick answers.
Can't find what you're looking for? Reach out and we'll help.
Contact supportDo I need to already own the software to take a VikadLearn course?+
No — every course ships with sample datasets and a free-trial installation guide for the software it covers. You do not need a paid Surpac, Micromine, or Datamine licence to complete the coursework and earn the certificate.
How long do I have access to a course after purchase?+
Course access is lifetime for individual purchases. Team seats follow the plan's term (typically 12 months, renewable).
Are the certificates recognised in industry?+
Certificates are issued by Vikad Mining Solutions and carry a verifiable code. They are increasingly recognised by West African mining operators and consulting firms — we're actively working with professional bodies to formalise accreditation.
Can I download videos for offline viewing?+
No. To protect instructors' content, videos stream with dynamic learner watermarking and cannot be downloaded. Downloadable resources — worksheets, sample datasets, cheat sheets — are attached to each lesson.
What payment methods do you accept?+
In Ghana we support Mobile Money (MTN, Vodafone, AirtelTigo) via Moolre, plus Visa and Mastercard via Paystack. International learners can pay by card. Corporate teams can request invoicing.
How do I become an instructor?+
Apply through the Teach on VikadLearn page. Applications are reviewed by Vikad Mining Solutions and prioritise practising professionals with production experience in the software they want to teach.
I forgot my password. What do I do?+
Use the 'Forgot password' link on the sign-in page. If you don't receive the reset email, check your spam folder and add Vikadminingsolutions@gmail.com to your contacts.